Consulate General of Mexico in Austin, Texas
Mexico's consular office in Central Texas
The Consulate General of Mexico in Austin covers the heart of Texas: twenty-three counties stretching from Waco and the Fort Hood area in the north down to Fayette and Caldwell in the southeast, taking in the entire Hill Country along the way. In Travis County, roughly a third of the population is Hispanic and three out of four people in that group are of Mexican origin, so the volume of paperwork moving through this office is considerable.
The office is located at 5202 East Ben White Boulevard, Suite 150, in southeast Austin. The local Mexican community blends two very different realities: families with generations of roots in neighborhoods such as East Austin and Dove Springs, and recent arrivals drawn by the construction, hospitality and technology sectors that have reshaped the city over the past decade.
Contact information for the Mexico consulate in Austin
Address: 5202 East Ben White Blvd, Suite 150, Austin, TX 78741
City: Austin
State: Texas
Opening hours: Monday to Friday, 8:00 am to 5:00 pm (by appointment)
Country: United States
Main phone: (512) 478-2866
Emergencies: (512) 922-7906
Email: conaustin@sre.gob.mx
Appointments (MEXITEL): 1-877-639-4835
WhatsApp appointments: +1 (424) 309-0009
Official website: consulmex.sre.gob.mx/austin
Services offered by the Consulate General of Mexico in Austin
- Mexican passport: Issuance, renewal and emergency passports. See requirements and fees.
- Consular ID card (MatrÃcula Consular): A high-security consular card accepted as identification by many Texas institutions.
- INE voter card: Application, renewal and replacement from abroad.
- Civil registry: Birth, marriage and death certificates, plus certified copies.
- Birth registration: For children born in Texas who are also Mexican nationals.
- Consular protection and assistance: Immigration, labor, criminal and health cases.
- Notarial services: Powers of attorney, deeds and documents for use in Mexico.
- Community windows: Health, education and financial guidance for the community.
- Mobile Consulate: Outreach days in Central Texas towns without a consular office.
Mexican consulate Austin hours
The consulate closes on both Mexican and U.S. public holidays. Confirm the calendar on the official website before driving in from Waco, Killeen or Brownwood.
How to make an appointment at the Mexican consulate in Austin
Every documentation service requires an appointment, and booking one costs nothing. Be wary of any person or website charging you to secure a slot.
By phone: MEXITEL 1-877-639-4835 (toll-free) | WhatsApp: +1 (424) 309-0009
If you live in the northern part of the district, compare availability in Austin with Dallas or San Antonio: sometimes driving beats waiting weeks for a slot.
Frequently Asked Questions – Mexican Consulate in Austin
Which counties does the Mexican consulate in Austin cover?
Its district takes in 23 Central Texas counties: Bastrop, Bell, Blanco, Brown, Burnet, Caldwell, Coleman, Comanche, Coryell, Falls, Fayette, Hamilton, Hays, Lampasas, Lee, Limestone, Llano, McLennan, Milam, Mills, San Saba, Travis and Williamson. If your county is not on the list, find the right office in my consulate.
I live in Waco or Killeen. Do I really have to drive to Austin?
McLennan (Waco) and Bell (Killeen and Fort Cavazos) belong to the Austin district, so this is your office. Before committing to a round trip, check whether a Mobile Consulate day is scheduled near you: the consulate organizes them precisely for the outlying counties.
Can I renew a Mexican passport that expired years ago?
Yes. An expired passport keeps its value as a supporting document: it still proves your nationality no matter how long ago it lapsed. Bring it along with your Mexican birth certificate and photo ID. Fees vary by validity period (3, 6 or 10 years) and are broken down in our Mexican passport guide.
Is the consular card actually useful in Texas?
The high-security consular ID proves your identity and address, and many banks, schools, libraries and local services accept it as identification. What it does not do is grant immigration status or replace a Texas driver's license. Our consular ID card guide spells out exactly what it is good for.
How do I get help if a relative is detained in Central Texas?
Call the Austin consulate emergency line, (512) 922-7906, which operates outside office hours. Have the person's full name, date of birth and place of detention ready. Consular protection staff can visit them, verify their situation and guide the family. Also review what rights you have during an immigration detention.
Do I need an appointment for a notarial or protection matter?
Documentation services (passport, consular card, INE, certificates) always require a MEXITEL appointment. Urgent consular protection cases are handled through the emergency line without booking. For powers of attorney and other notarial acts, call (512) 478-2866 first to confirm the current procedure, as it can vary by document type.