Consulate General of Mexico in El Paso, Texas

Contact details Appointment Hours

Directory of the Consulate General of Mexico in El Paso

The Consulate General of Mexico in El Paso is, alongside those in San Diego and Laredo, one of the consular pillars of Mexico's northern border. Located at 910 E. San Antonio Avenue, just steps from the Santa Fe International Bridge that connects El Paso with Ciudad Juárez, this consulate operates at one of the busiest border crossings in the world: more than 25 million legal crossings each year. That intensity defines its character: an office used to working with Mexican citizens in complex immigration situations, detentions, deportations and family reunification.

El Paso and Ciudad Juárez form a binational metropolis that lives in an integrated way: families split by the border, students who cross every day, workers with relatives on both sides. The El Paso consulate understands this reality and maintains direct channels with the Texas authorities, ICE, CBP and the district attorney's office to step in when a fellow citizen needs it. If you live in West Texas or southern New Mexico, this consulate is your main institutional ally in the United States.

Contact information for the Mexican Consulate in El Paso

Address: 910 E. San Antonio Avenue, El Paso, TX 79901

City: El Paso

State: Texas

Hours: Monday to Friday from 8:00 am to 2:00 pm and from 3:00 pm to 5:00 pm

Country: United States

Phone 1: (915) 533-3644

Phone 2: (915) 544-9299

Phone 3: (915) 533-4082

Protection on-call line: (915) 549-0003

Appointments (MEXITEL): 1-877-639-4835

WhatsApp appointments: +1 (424) 309-0009

Official website: consulmex.sre.gob.mx/elpaso

Request an appointment Toll-free MEXITEL WhatsApp

Hours of the Mexican Consulate in El Paso

The consulate serves the public Monday through Friday with a midday break between 2:00 pm and 3:00 pm. There are specific hours for notarial procedures that do not require an appointment. We recommend checking the official website for possible changes due to public holidays.

Monday:

8:00 am – 2:00 pm / 3:00 pm – 5:00 pm

Tuesday:

8:00 am – 2:00 pm / 3:00 pm – 5:00 pm

Wednesday:

8:00 am – 2:00 pm / 3:00 pm – 5:00 pm

Thursday:

8:00 am – 2:00 pm / 3:00 pm – 5:00 pm

Friday:

8:00 am – 2:00 pm / 3:00 pm – 5:00 pm

Saturday:

Closed

Sunday:

Closed

IMPORTANT: The consulate closes from 2:00 pm to 3:00 pm for the staff break. Notarial procedures (powers of attorney) do not require an appointment and can be done directly.

Consular services in El Paso, Texas

  1. Mexican passport: Requires an appointment. It is the most requested service in El Paso.
  2. Consular ID (MCAS): Identification recognized in Texas and many other US states.
  3. Voter ID card (INE): To take part in Mexican elections from abroad.
  4. Visa for foreigners: For foreign spouses or relatives of Mexican citizens.
  5. Civil Registry: Births, marriages and deaths.
  6. Consular Protection: Assistance that is especially important in the border area.
  7. Notarial procedures: Powers of attorney without an appointment.
  8. Military Service Card: Release from National Military Service.

How to book an appointment at the Mexican Consulate in El Paso

Most procedures require a free appointment. You can book it through:

MEXITEL online citas.sre.gob.mx

Or by phone: MEXITEL 1-877-639-4835 (toll-free) | WhatsApp: +1 (424) 309-0009

Note: Notarial procedures (powers of attorney) do not require an appointment and can be done by simply showing up at the consulate.

Border context: El Paso and Ciudad Juárez

El Paso and Ciudad Juárez make up the largest binational metropolis in the world: more than 2.5 million people who share culture, economy and family ties on both sides of the Rio Grande. The flow of people is constant: university students, cross-border workers and families who have lived in both countries at once for decades.

Nearest border crossing: Santa Fe International Bridge (Paso del Norte) and Ysleta–Zaragoza Bridge

Important: The Consulate General of Mexico in El Paso serves exclusively Mexican citizens who legally reside in West Texas and southern New Mexico. People who live in Mexico and cross the border to process documents must go to the SRE offices in Ciudad Juárez.

In the event of detention by ICE or CBP border agents, every Mexican citizen has the right to request consular assistance. The El Paso consulate has a rapid-response protocol and a 24-hour on-call line: (915) 549-0003.

How to get to the Mexican Consulate in El Paso

Plan your trip ahead of time so you are not late for your consular appointment:

The consulate opens at 8:00 am and closes for a break from 2:00 pm to 3:00 pm. Notarial procedures (powers of attorney) do not require an appointment and can be done directly.

Frequently Asked Questions – Mexican Consulate in El Paso

Can I process my passport if I used to live in Juárez but now reside in El Paso?

Yes. If you are a Mexican citizen and your current home is in El Paso County, Texas, you can process your passport at the Consulate General. You will need proof of address in Texas (a utility bill, a bank letter or a lease agreement).

I was detained at the border, can the El Paso consulate help me?

Yes. The Vienna Convention guarantees every Mexican citizen the right to consular assistance in case of arrest or detention. Call the 24-hour on-call line: (915) 549-0003. The consulate can contact your family, verify your detention conditions and arrange legal guidance.

Which counties in Texas and New Mexico does the El Paso consulate serve?

The El Paso Consulate has jurisdiction over West Texas (El Paso, Hudspeth, Culberson, Jeff Davis, Presidio, Brewster, Terrell, Val Verde counties, among others) and southern New Mexico (Doña Ana, Sierra, Luna and Hidalgo counties).

Do powers of attorney at the El Paso consulate require an appointment?

No. Notarial acts such as powers of attorney and commercial protests do not require an appointment in El Paso. You can show up directly during business hours. It is a good idea to call ahead to confirm the documents you need to bring.

I live in Las Cruces, New Mexico. Should I go to the El Paso consulate?

Yes. Las Cruces and Doña Ana County belong to the jurisdiction of the Consulate General of Mexico in El Paso. The trip from Las Cruces takes about 45 minutes on I-10.

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